Reference

hiu700 Terms & Conditions For Clear Access

hiu700 Terms & Conditions set out how your account, wallet actions and lobby access work across VIP Baccarat, Buffalo King and Mobile Legends.

Account stepsWallet checksLocal-law accessSupport routes
hiu700 hiu700 Terms & Conditions For Clear Access
CONTACT PATHS

Contact Us About Your Terms

A clear support path helps when a clause, account step or wallet status needs attention. Keep your registered phone number, transaction reference and the wording of your question ready, then use the…

Account access If phone verification prevents account access, contact support with your registered number and the exact screen message. We will check the account step against the Terms & Conditions without asking you to send a password.
Wallet status For DANA, OVO, GoPay or QRIS questions, include the payment reference and wallet status shown in your cashier path. We can match the record and explain which policy condition is waiting.
Policy request Ask us to clarify a clause, request a wording change or raise an account closure question through the support route in your account. Include only the details needed to locate your record.
ACCOUNT SAFEGUARDS

Browse How We Handle Policy Data

The Terms & Conditions work alongside our account-security and data-handling practices. We use submitted details to operate your account, verify relevant actions and respond to policy requests; access is restricted to the…

Data handling

Registration details, phone verification records and transaction references are handled for account administration, security checks and support responses. We do not need your wallet password to investigate a DANA, OVO, GoPay or QRIS question.

Cookie controls

Cookies can preserve your sign-in session and selected device settings. If you clear them, the next account visit may ask you to verify again; that device behaviour does not change the Terms & Conditions.

Account security

Keep your phone, password and verification messages private. Our terms place responsibility on you to report suspected access promptly, while we may pause an account check until ownership is confirmed.

Transaction records

Payment references and account actions may be retained for reconciliation, security and policy administration. A bank transfer or virtual account receipt helps us compare the submitted details with the account record.

Correction requests

If a registration detail is wrong, contact us from the account support route with the requested correction. We may ask for a phone verification step before changing information tied to account ownership.

Policy contact

Questions about retention, cookies, account closure or a Terms & Conditions clause belong with our support contact. State the subject clearly and avoid sending passwords, wallet PINs or unnecessary identity material.

Check Your Terms & Conditions Questions

These answers address the policy searches we hear most often before an account is opened or a wallet action is made. They are written for Indonesian account holders and should be read with the full Terms & Conditions, because access depends on local law and the details of your account record.

They are the rules covering account creation, phone verification, wallet ownership, account use, transaction checks, policy changes and closure. By continuing where local law permits, you confirm that you have read and accepted those terms.

Yes. Account eligibility and available services depend on local law. We may ask for location or account checks, and a customer in Indonesia should continue only where local law permits.

Phone verification helps connect the account to the contact detail you provide before account access. It can also help us investigate ownership questions when a wallet action or account change needs confirmation.

Those payment rails may be available where shown in your cashier path. The submitted wallet or payment details must match the account requirements, and a transaction can wait while the record is checked.

Use the support contact in your account area and identify the detail that needs correction. We may request phone verification or another ownership check before applying a change covered by the Terms & Conditions.

Cookies may keep your session and device preferences available. Clearing them can require another login or verification step. The applicable policy explains their role and how to raise a cookie-related question.

Contact support through the account route and request closure before taking further account action. We may first check pending wallet records, identity details or other obligations described in the Terms & Conditions.